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(Feb 7/23) There should be an online-live chat or something where we can report if people in study areas are being inappropriate / loud. SO many times there are people who are extremely loud in the quiet areas which isnt fair for the many students who choose to sit in quiet areas to study.

Library response: Thank you for bringing this to our attention. The library has a Report Noise in a Quiet Area online form that is monitored by library staff throughout the day. Staff normally respond to a noise compliant within a few minutes. We also have a chat box on the bottom right side of the library homepage which you can use. We have recently been discussing alternative ways for students to bring noise complaints to our attention - we would be happy to take any suggestions on how you think we can make this process more visible and easier for our students. Here is a link to Noise form: https://library.mcmaster.ca/forms/report-noise-quiet-area (Feb 8/23)
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
Categories: Study Space  |  Permalink